VCCS Frequently Asked Questions

Where can I find information about the VCCS Financial Aid Workgroup?

Simply login to myVCCS and select Blackboard Learn.  Under the ‘My Organizations’ section, select ‘Financial Aid Workgroup’.  If you don’t have access to the Financial Aid Workgroup organization, simply send an email to Laurie Owens at lowens@vccs.edu with your myVCCS username and access will be granted.    

Where can I find supporting documentation for utilizing the Blackboard Student Service tools, including BbCRM, SIMS, and other day-to-day operations?

Simply login to myVCCS and select Blackboard Learn.  Under the ‘My Organizations’ section, select ‘VCCS SIS Library’.  Then, navigate to Documents > Blackboard Student Services Resource Center.  If you don’t have access to the VCCS SIS Library organization, simply send an email to Brad Scaggs at bscaggs@vccs.edu with your myVCCS username and access will be granted. 

What student success tools are available to me through Blackboard?

Blackboard has integrations with several tools that can help support student success initiatives. Early alert (SAILS) is available as in integration in the left hand menu of each Blackboard college instance under “Tools”.  You can also access early alert within each class by clicking on “Tools” and then “Starfish”. Also through Blackboard you can access “Atomic Learning” which includes tutorials for students, as well as quick lessons for faculty about student success, design for engaging learning and more.

Do the grades I post in Blackboard get uploaded to SIS?

Currently, we do not have an integration turned on that allows grades to be uploaded to SIS directly from Blackboard. Faculty must log into SIS and manually enter final grade information. However, faculty are strongly encouraged to use the Gradebook features in Blackboard to allow students to track their progress in the course through the semester.

Where do I go with questions about Blackboard?

Each college has a Blackboard administrator who should be your first point of contact for any Blackboard questions. If your Blackboard administrator is unable to help, they will be able to escalate the question to the System Office Blackboard team. If the System Office is unable to help, the question or concern would then be escalated to Blackboard directly.

Where can I find supporting financial aid documentation for utilizing SIS?

Simply login to myVCCS and select Blackboard Learn.  Under the ‘My Organizations’ section, select ‘VCCS SIS Library’.  Then, navigate to Documents > Financial Aid > Process Documentation.  If you don’t have access to the VCCS SIS Library organization, simply send an email to Laurie Owens at lowens@vccs.edu with your myVCCS username and access will be granted. 

How do I get access to QUINN – our Business Intelligence system?

You must request access through your college’s CIO or CISO.  Open a ticket with your college help desk and request access to the Quinn modules that most closely relate to your job functions:  Student, Finance, Financial Aid, or HR data.  For most users, the Student module should be sufficient.

Once that process is completed, log in to your portal (myVCCS, for example) and click on “QUINN Decision Support System” to start exploring! 

 

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